Charmify Shipping Policy
At Charmify, we are dedicated to the timely delivery of your orders and aim to ensure that our customers receive their products in perfect condition and within the agreed-upon timeframe. Therefore, we have developed this Shipping Policy to inform you about our shipping practices and procedures.
Order Processing:
- All orders received on our website, thecharmify.com, will be processed within a period of 3 business days, once payment and shipping details have been confirmed.
Shipping Time:
- Charmify shipments are dispatched from our supplier in China, with an average delivery time of 21 business days. However, it is important to note that shipping times may vary depending on factors such as the destination, time of year, and customs regulations.
Shipment Tracking:
- Once your order has been shipped, we will provide you with a tracking number that you can use to trace your package online. The tracking number will be sent to the email address provided in your order. If you need assistance tracking your package, feel free to contact our customer service team.
Shipping Costs:
- The shipping cost will be automatically calculated during the checkout process based on the destination and weight of the package. In some cases, an additional shipping cost may apply for certain products or destinations.
Customs and Taxes:
- Charmify is not responsible for any customs duties or taxes that may be applied in the destination country. It is the customer's responsibility to check and pay any applicable customs duty or tariff for their order.
Damaged or Lost Packages:
- In the event that your package is damaged or lost during shipping, please contact our customer service team as soon as possible. We will do our best to resolve any issues and ensure that you receive your products in perfect condition.
If you have any questions or concerns about our Shipping Policy, feel free to reach out to our customer service team. We are here to assist you and ensure your satisfaction at all times.